 Contacting
the owner |
Contact the owner via the "contact owner" link on their property details page. Please give your name, email address, phone
number. The number of people plus your requested dates.
Ask, if you have any particular questions.
Remember these are private owners and may not answer your email straight
away. |
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| Bookings |
Each owner will describe their own booking process.
But expect to pay a booking deposit of between. 10%
- 50% of the total rental.With the balance due usually
8 weeks before the start of your holiday.
It is standard practice for them to request a damage deposit. This is
refunded after your holiday, less the cost of such things as breakages,
lost keys, metered charges if not included in the rental rate.
Usually booking deposits are non refundable and a sliding scale of charges
for last minute cancellations after the balance has been paid. |
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| Arrival |
| Make sure you have the property address and directions.
Know if the owner will send you a key in advance or
arrange for you to be met and welcomed by a local representative
or neighbour. |
| |
| Problems |
| Contact the owner or local agent immediately should
you encounter a problem with the property. This gives
the owner chance to put things right. Don’t save
complaints until you return home. |
| |
| Check
in/out times |
| Accommodation is usually available after 3pm on the
day of arrival and vacated by 11am on the departure.
This is to give cleaners, pool men etc time to prepare
for incoming guests. Please check times with the property
owner. |
| |
| Party
Sizes |
| The maximum number of occupants including children
is stated in the property description. Under no circumstances
should this be exceeded. If this condition is broken
the property owner reserves the right to refuse admittance
and to treat this as a cancelled booking. |
| |
| Responsibility |
We advise each holidaymaker to obtain travel insurance.
European citizens are treated free of charge by the Spanish National
Health Service. Provided they bring a E111 form to legally claim
this service.
Please remember that the property you rent is
someone’s home. You are expected to take
good care of it. We also require you to leave it
in a clean and tidy condition. Any damages are
your responsibility and you will be charged for
them. |
| |
| Airports |
Increased security at airports makes careful packing
more important than ever.
Luggage searches are inevitable. Whether it’s a random search or
a security officer has seen something suspicious. Don’t panic they
know what they are looking for and will conduct the search as fast and
efficiently as possible.
Please remember you aren’t the first and
you won’t be the last. But you will have
to repack your luggage yourself afterwards. |
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| Disclaimer |
Please note www.yesvillarentals.com is a reference database. We do not act as an agent or broker in any way for either the renter/holidaymaker or the property owner/agent.
We accept the property information and photographs provided by the owner/agent in good faith.
The booking process and contractual arrangements made regarding any property advertised on this website will be strictly between the property owner/agent and the renter/holidaymaker and does not involve www.yesvillarentals.com in any way.
It is the responsibility of the renter/holidaymaker to satisfy themselves as to the accuracy of the property description, details and location before they proceed with the booking. Also it is the responsibility of the owner/agent to satisfy themselves as to the validity of the proposed renter/holidaymaker. |
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| Payments |
Please remember www.yesvillarentals.com has no involvement whatsoever in the contractual and booking arrangements between the owner/agent and the renter/holidaymaker. Therefore both parties must satisfy themselves as to the validity of the other party.
We recommend PayPal as a method of payment as they offer some recourse should a dispute occur. We do not recommend payments by international bank transfer unless you are sure of the recipient’s validity.
If for example an owner/agent can only be contacted via email and mobile, asks for a large deposit by bank transfer and possibly to a third party account. Immediately stop contact and inform support@yesvillarentals.com
Also for example, a proposed renter/holidaymaker suggests sending a larger amount of funds than agreed, usually with a plausible excuse. Then, asks for the balance refunded. Immediately stop all communication and inform support@yesvillarentals.com |